POSTER PRESENTATO IN OCCASIONE DELLA EUROPEAN CONFERENCE ON DIGITAL PSYCHOLOGY 2021
Ceyda Kıyak1, Giada Bonzi1
1 – Department of Psychology, University of Milano-Bicocca, Milano, Italy
The mock-up was tested with user-centered design approach to test for the service’s requirements mostly appreciated by clients and therapists, specifically with twelve users, following the think-aloud protocol. Expert interviews (N=12) was also conducted, as well as a survey designed with Qualtrics (N=84) inquiring about the users’ opinions. Ratings to the surveys were used to prioritize requirements. The survey was compiled by 88 people; we used those scores and the User Test feedbacks to understand how TherapyRoom would be received. The results show that both clients and psychotherapists will receive this service enthusiastically, due to a lack of a therapy tool.
TherapyRoom would help a large amount of mental health professionals and clients during the ongoing COVID-19 pandemics, but it would also be extremely useful in the future since e-health rates have been rising and there is no other platform providing the same service. Therefore, this website will not only be crucial in the short term, but also in the long run.